When Should You Invest in DevOps? (Revenue-Based Decision Framework)

When Should You Invest in DevOps? (Revenue-Based Decision Framework)

Every founder asks: “When do I need to care about infrastructure?”

Too early = wasted money on over-engineering.
Too late = technical debt crisis that blocks growth.

Here’s exactly when to invest, based on ARR.

£0-£100k ARR: Don’t Touch Infrastructure

Your only job: Find product-market fit.

Infrastructure strategy: Whatever gets you to market fastest.

Good choices:

  • Heroku (1-click deploy, expensive but fast)
  • Render (like Heroku but cheaper)
  • Railway (great for side projects)
  • Vercel/Netlify (for frontend + serverless)
  • Managed databases (don’t run your own Postgres)

What NOT to do:

  • Don’t set up Kubernetes
  • Don’t write Terraform
  • Don’t optimize costs
  • Don’t hire a DevOps engineer

When to graduate: £500/month cloud bill OR deployments becoming painful.

£100k-£500k ARR: Basic DevOps Hygiene

Your situation: Product-market fit proven. Customers paying. Team growing to 3-6 people.

What you need:

1. Proper CI/CD Pipeline (Week 1)

  • GitHub Actions / GitLab CI / CircleCI
  • Automated tests on every commit
  • One-click deployment to production
  • Rollback mechanism

Cost: £0 (GitHub Actions free tier) to £200/month
Impact: Deploy 5x faster, fewer production bugs

2. Basic Monitoring (Week 2)

  • Uptime monitoring (UptimeRobot / Pingdom)
  • Error tracking (Sentry / Rollbar)
  • Basic server metrics (CPU, memory, disk)

Cost: £50-150/month
Impact: Know about problems before customers complain

3. Automated Backups (Week 3)

  • Database backups daily
  • Test restore process monthly
  • Store backups in different region/provider

Cost: £20-50/month
Impact: Sleep better at night

When to graduate: £2,000+/month cloud bill OR team hits 10 people.

£500k-£2M ARR: Optimize for Cost & Speed

Your situation: Rapid growth. Team 10-20 people. Cloud bills climbing fast.

What you need:

1. Infrastructure Audit (Month 1)

By now you’ve accumulated 1-2 years of technical debt. Time to clean it up.

Audit should cover:

  • Cloud cost optimization (usually find 30-40% waste)
  • Architecture review (scaling bottlenecks)
  • Security posture (are you compliant?)
  • Deployment pipeline optimization

Cost: £3,000-5,000 for professional audit
ROI: 10-15x in first year (cost savings alone)

2. Move to “Proper” Cloud Infrastructure (Months 2-4)

If still on Heroku/Render, now’s the time to migrate to AWS/GCP/Azure.

Why:

  • Heroku costs 3-5x more than AWS at this scale
  • More control over performance and security
  • Better compliance options (SOC 2, HIPAA if needed)

Cost: £10,000-20,000 migration + 3-6 weeks engineering time
Savings: £1,000-3,000/month in cloud costs

3. Implement Infrastructure as Code (Month 5-6)

Everything should be version-controlled and reproducible:

  • Terraform / Pulumi / CloudFormation
  • All infrastructure changes via Git
  • Separate dev/staging/production environments

Cost: £8,000-15,000 initial setup
Impact: Disaster recovery, faster onboarding, fewer production incidents

When to graduate: £5M+ ARR OR team exceeds 30 people.

£2M-£10M ARR: Platform Engineering Team

Your situation: Established product. 20-50 person team. Multiple products/services.

What you need:

1. Dedicated Platform Engineer (Month 1)

Hire your first DevOps/Platform engineer.

NOT a contractor. Full-time hire.

They own:

  • Infrastructure reliability
  • Deployment pipelines
  • Developer productivity
  • Cost optimization

Cost: £60,000-90,000/year + recruiter fees
Impact: Developers ship 2x faster, infrastructure incidents drop 70%

2. Advanced Observability (Months 2-3)

Basic monitoring isn’t enough anymore. You need:

  • APM (Datadog / New Relic / Honeycomb)
  • Distributed tracing across microservices
  • Custom business metrics dashboards
  • On-call rotation and incident response

Cost: £500-2,000/month
Impact: Debug production issues 10x faster

3. Multi-Region / High Availability (Months 4-8)

Your uptime SLAs are getting serious. Customers demand 99.9%+.

Implement:

  • Multi-AZ database with automatic failover
  • CDN for global performance
  • Load balancing across regions
  • Disaster recovery tested quarterly

Cost: £30,000-60,000 implementation + 50% increase in infrastructure costs
Impact: 99.9%+ uptime, enterprise sales unlocked

£10M+ ARR: Platform as a Product

Your situation: Scale-up. 50-200 person team. Infrastructure is a strategic asset.

What you need:

  • Platform Engineering team (3-8 people)
  • Internal developer platform (golden paths for deployment)
  • FinOps practice (dedicated cost optimization)
  • SRE practice (reliability engineering)
  • Compliance certifications (SOC 2, ISO 27001, HIPAA)

At this stage, you’re building your own Heroku internally.

Quick Decision Matrix

ARR Monthly Cloud Bill What to Do Investment
<£100k <£500 Heroku/Render, focus on product £0
£100k-£500k £500-£2k CI/CD + monitoring + backups £5k once + £200/month
£500k-£2M £2k-£10k Infrastructure audit + migration to AWS £20k-£40k
£2M-£10M £10k-£50k Hire platform engineer + IaC + observability £80k-£120k/year
£10M+ £50k+ Platform engineering team £300k-£1M/year

Warning Signs You’re Behind

Regardless of revenue, invest in infrastructure NOW if:

  • Deployments take 30+ minutes
  • You’ve had 3+ production outages in last quarter
  • Cloud costs growing faster than revenue (check ratio monthly)
  • Engineers spend >20% of time on infrastructure issues
  • You can’t onboard new engineers without 2 weeks of infrastructure setup
  • Customer-facing features delayed because “infrastructure isn’t ready”

Our Platform Acceleration Programme

Perfect for companies at £500k-£5M ARR who need to:

  • Reduce cloud costs 30-40%
  • Speed up deployments 50%+
  • Prepare infrastructure for next stage of growth
  • Implement best practices before hiring platform team

10 weeks. £23,000. Guaranteed outcomes.

Book a Discovery Call

We’ll assess where you are and recommend the right next steps for your stage.